Shipping times vary depending on the product and size of your order. Some items may ship within 24 hours, while others may take up to 6 weeks. You can find an estimated time to ship underneath the add to cart button on any product page.
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you have any questions, please feel free to follow up with us at firstname.lastname@example.org.
*NOTE: The delivery service does not include set up nor assembly of items, nor removal of packaging materials (unless otherwise specified or special delivery is arranged).
Returns are FREE within 30 days of purchase (no restocking or processing fees), as long as the product is in "As new" condition, and can be returned in it's original packaging as it was sent to you. Customer is responsible for the cost of return shipping.
To initiate a return, just send an email to email@example.com and include the following information:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send an email to firstname.lastname@example.org and include the following information so we can process a claim on your behalf:
We'll respond to your email within 24 hours and help get you a replacement part or product.
Cancellations & Refunds:
All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.